Focus on Broadband and Chronic Disease

Chronic diseases such as diabetes, heart disease, cancer, and obesity are the leading cause of illness, disability, and death in America (opens new window). They are also key factors impacting the United States’ annual health care costs, estimated at $4.5 trillion (opens new window).

The Key Role of Broadband Connectivity

Telehealth and other broadband-enabled solutions and technologies can play an important role in chronic disease prevention and management, leading to improved (opens new window) patient outcomes, access to care (opens new window), and cost savings. Previous research (opens new window) by the Connect2Health Task Force has shown that counties with higher levels of broadband connectivity—i.e., access and, more significantly, adoption and use—had lower diabetes prevalence, suggesting that there is a relationship between broadband connectivity and chronic disease.  In fact, meta-analyses (opens new window) have shown that telehealth and other digital health innovations are effective (opens new window) for prevention and management of numerous chronic disease conditions.  For example:

While these connected health interventions have significant potential, broadband connectivity is a baseline requirement. For example, patients with higher download and upload speed (≥100/≥100 Mbps) versus lower ( ≤Mbps/ ≤3 Mbps) broadband access use video telehealth more frequently (opens new window). As another example, lack of broadband connectivity can inhibit patients' use of remote monitoring services (opens new window). According to recent data, 28% of people living in rural areas and 23% of people living on tribal lands (opens new window) do not have access to adequate broadband. Internet access gaps (opens new window) can affect the use of connected health in rural and other vulnerable populations.

Background on Chronic Disease in the U.S.

Chronic diseases are defined (opens new window) broadly as health conditions that last one year or more, require ongoing medical attention, and limit activities of daily living. For example:

Smoking, poor nutrition, physical inactivity, and excessive alcohol use cause most chronic diseases. Cigarette smoking (opens new window) causes cancer, heart disease, stroke, lung diseases, and diabetes and leads to more than 480,000 deaths each year in the United States. Poor nutrition (opens new window) and physical inactivity (opens new window) are significant risk factors for obesity, type 2 diabetes, heart disease, stroke, some types of cancer, and depression. Meanwhile, excessive alcohol use (opens new window) is associated with high blood pressure, heart disease, stroke, liver disease, and some types of cancer.

Some groups are impacted more strongly by chronic disease (opens new window) than others because of the conditions in which they are born, grow, work, and live that limit their ability to make healthy choices. These factors include, but are not limited to, poverty, unsafe or unhealthy environments, unsafe or unaffordable housing, food insecurity, and lack of access to quality education and jobs. The FCC’s Connect2HealthFCC Task Force’s Chronic Disease Conceptual Framework provided below summarizes these conditions in Demographic Factors, Community & Geographic Factors, Risk Factors, Access to Care, and Quality of Care. For instance:

Mapping the Intersection of Broadband and Chronic Disease

Since 2017, the Mapping Broadband Health in America platform has allowed users to view the intersection of broadband connectivity and chronic disease outcomes, access to care indicators, chronic disease risk factors, social and economic factors, and physical environment factors. The 2025 release includes an updated conceptual model (shown below) to outline the complex intersection of broadband and chronic disease. Mapping Broadband Health in America platform users can now:

  • Ask questions like: What is the status of Internet connectivity in areas where heart disease, cancer, diabetes or poor/fair health prevalence are highest?
  • Generate actionable insights for policies and programs about how broadband connectivity can be leveraged to improve chronic disease outcomes and identify health disparities.
  • Display selected data on broadband connectivity (e.g., fixed and mobile access, Internet adoption, rural access, device ownership) and chronic disease outcomes with key variables to generate customized maps at the state and county levels.
  • View heart disease, cancer, or diabetes rates filtered by demographics, social and economic factors, race/ethnicity, physician access, and rurality to visualize patterns, possible disparity issues, and locations where broadband-enabled interventions are most impactful.
Broadband and Chronic Disease Conceptual Framework

KEY:   Orange represents the most recently added items from the 2025 release; blue diagonal lines denote items included in previous releases; and pink dots represent technology solutions that use broadband connectivity and can improve chronic disease outcomes (note that the platform does not include data for this set of variables).

The Task Force identified key broadband connectivity factors that enable the use of digital solutions to improve chronic disease outcomes.

  • Broadband Adoption: Based on 2019-2023 Census American Community Survey data, on average approximately 75% of households in a county report subscribing to high-speed Internet (e.g., cable, DSL, fiber optic).
  • Fixed Broadband Access: Based on 2024 FCC Broadband Data Collection (BDC) data, on average approximately 92% of individuals in a county have access to fixed terrestrial broadband service at 100/20 Mbps or higher advertised speeds.
  • Mobile Access: Based on 2024 FCC Broadband Data Collection (BDC) data, on average around 97% of individuals in a county have access to outdoor stationary mobile 5G-NR service at 35/3 Mbps or higher advertised speeds.
  • Rural Fixed Broadband Access: Based on 2024 FCC Broadband Data Collection (BDC) data, on average around 90% of those living in rural census blocks have access to fixed terrestrial broadband service at 100/20 Mbps or higher advertised speeds.
  • Device Ownership: Based on 2019-2023 Census American Community Survey data, on average approximately 6% of households in a county report having no computing devices. Access to digital devices (opens new window) is associated with preferring telehealth appointments over in-person visits.
  • Funding: The FCC's Rural Health Care Program provides funding to eligible healthcare providers for telecommunications and broadband services necessary for the provision of health care. Over 2900 counties have received some level of funding between 2019 and 2024.

The Task Force identified relevant demographic factors that influence chronic disease outcomes and where broadband-enabled interventions might help bridge the gaps. The DEMOGRAPHIC FACTORS box of the framework includes nine measures:

The Task force identified relevant community factors that influence chronic disease outcomes and where broadband-enabled interventions might help bridge the gaps. The COMMUNITY FACTORS box of the framework includes three measures:

The Task Force identified relevant health behaviors and risk factors that influence chronic disease outcomes and where broadband-enabled interventions might help bridge the gaps. The HEALTH BEHAVIORS & RISK FACTORS box of the framework includes five measures:

The Task Force identified relevant health outcomes that influence chronic disease outcomes and where broadband-enabled interventions might help bridge the gaps. The HEALTH OUTCOMES box of the framework includes five measures on the platform:

The Task Force identified relevant access to care components that influence chronic disease outcomes and where broadband-enabled interventions might help bridge the gaps. The ACCESS TO CARE box of the framework includes eight measures:

The Task Force identified relevant quality of care components that influence chronic disease outcomes and where broadband-enabled interventions might help bridge the gaps. The QUALITY OF CARE box of the framework includes one measure:

  • Preventable Hospitalization: Rate of hospital stays for ambulatory-care sensitive conditions per 100,000 Medicare enrollees (age-adjusted). Women, Black and American Indian/Alaska Native adults, adults ages 65 and older, and adults from lower-incomecommunities are all more likely to experience preventable hospitalization (opens new window). These populations are also more likely to have chronic diseases such as diabetes, heart disease, and Alzheimer’s disease.

Future Work

The Mapping Broadband Health in America platform is a foundational tool for understanding the intersection of broadband and health, giving policymakers, researchers, advocacy groups, broadband service providers, innovators, and other interested parties a concrete path to a more connected and healthier future for all Americans.

The Task Force will continue to refine the conceptual approach going forward and welcomes comments and suggestions from interested parties via e-mail to engageC2H@fcc.gov(opens new browser window with "Mapping" in the subject line).